LEGAL INFORMATION
LEGAL INFORMATION
1. PUBLICATION AND HOSTING
The site www.peugeot.fr is published by AUTOMOBILES PEUGEOT, a limited company with capital of 172,711,770 Euros, whose head office is at: 2-10 boulevard de l'Europe, 78300 Poissy (France), registered in the Trade and Commerce Register and of the Versailles Companies under number B 552 144 503. Identification number: FR 23552144503 – APE 7010Z SIRET number: 552 144 50301271 Telephone: 01 55 94 81 00
Tel: 01.55.94.81.00
Responsible for publication:
- Publication Director :
- Responsible for writing:
Host :
PSA Group
Tel: 01.55.94.81.00
Responsible for publication:
- Publication Director :
- Responsible for writing:
Host :
PSA Group
2. DEFINITIONS
Legal Notices: refers to this document.
Site: designates the website accessible at the address
Elements: designates the elements, in particular information, provided by AUTOMOBILES PEUGEOT to Users and accessible through the Site.
User: refers to any natural or legal person using the Site.
Site: designates the website accessible at the address
Elements: designates the elements, in particular information, provided by AUTOMOBILES PEUGEOT to Users and accessible through the Site.
User: refers to any natural or legal person using the Site.
3. PURPOSE
This document constitutes the Legal Notices of the Site. The purpose of this document is to define the terms and conditions for consultation of the Elements by the User. It is specified that consultation of the Elements is subject to compliance with these Legal Notices as provided for in the following article.
4. ACCEPTATION & MODIFICATION
4.1. Acceptation
AUTOMOBILES PEUGEOT provides the Elements subject to the User undertaking to comply with these Legal Notices. AUTOMOBILES PEUGEOT advises the User to regularly refer to the latest version of the Legal Notices.
In any case, the User is deemed to have accepted the Legal Notices simply by consulting the Elements. Any consultation of the Elements implies acceptance of the Legal Notices in their latest version.
In any case, the User is deemed to have accepted the Legal Notices simply by consulting the Elements. Any consultation of the Elements implies acceptance of the Legal Notices in their latest version.
4.2. Modification
AUTOMOBILES PEUGEOT may modify at any time, and without notice, these Legal Notices and all the Elements presented on the Site. AUTOMOBILES PEUGEOT advises the User to regularly refer to the latest version of the Legal Notices.
The User is deemed to accept this latest version each time the Elements are consulted again.
The User is deemed to accept this latest version each time the Elements are consulted again.
5. PERSONAL DATA
Consultation of the Site is possible without the User having to reveal their identity or any other personal information concerning them.
The protection of your personal data is our priority. We invite you to read our Confidentiality Statement in article 23.
The protection of your personal data is our priority. We invite you to read our Confidentiality Statement in article 23.
6. COOKIES
The Site includes a cookie system. The User is therefore informed that during his visits to the Site, cookies may be automatically installed on his Internet browser.
Cookies are files sent to users' hard drives to facilitate their navigation on the site and to establish visitor statistics.
These cookies do not contain any personal information.
The User can deactivate the sending of cookies by modifying the settings of their Internet browser.
For more information regarding our cookie management policy, please read our Cookie management policy, section “Cookie management policy”
Cookies are files sent to users' hard drives to facilitate their navigation on the site and to establish visitor statistics.
These cookies do not contain any personal information.
The User can deactivate the sending of cookies by modifying the settings of their Internet browser.
For more information regarding our cookie management policy, please read our Cookie management policy, section “Cookie management policy”
7. DISPUTE – CONSUMER MEDIATION
The Mediation CMFM entity is listed as a consumer mediator by a decision of the CECMC (Commission for the Evaluation and Control of Consumer Mediation) dated June 30, 2017.
Mediation CMFM will intervene for the amicable handling of disputes between the customer and the PEUGEOT Automobiles Brand.
In the event of a dispute between the parties, they will endeavor to resolve it amicably. In the absence of an amicable agreement, the consumer customer is informed in accordance with article L.211-3 of the Consumer Code only before possibly referring the matter to the competent legal courts and following a written complaint to Customer Relations. of Automobiles PEUGEOT whose address appears under the “Contact us” tab, he has the possibility of contacting, free of charge, a mediator registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in accordance with article L.615-1 of the Consumer Code, as follows:
• using the form available on the website mediationcmfm.fr
• by post to the following address: Médiation Cmfm, 19 avenue d’Italie - 75013 PARIS
The consumer client remains free to accept or refuse recourse to mediation and, in the event of recourse to mediation, each party is free to accept or refuse the solution proposed by the mediator.
In the absence of an amicable agreement, recourse to mediation or acceptance by the parties of the solution proposed by the mediator, the dispute between a consumer customer will be brought before the court according to the rules of common law.
In the event of a dispute between the PEUGEOT Automobile Brand and a commercial customer that is not resolved amicably, referral to a mediator will not be possible and only the courts on which their head office depends will have jurisdiction. This new procedure results from the transposition, since January 1, 2016, of the European directive relating to the extrajudicial resolution of consumer disputes which requires the professional to offer its consumer clients a free mediation procedure accessible by mail or online on the internet.
For more information, we invite you to consult the Médiation CMFM website available by clicking on the following link: www.mediationcmfm.fr.
Mediation CMFM will intervene for the amicable handling of disputes between the customer and the PEUGEOT Automobiles Brand.
In the event of a dispute between the parties, they will endeavor to resolve it amicably. In the absence of an amicable agreement, the consumer customer is informed in accordance with article L.211-3 of the Consumer Code only before possibly referring the matter to the competent legal courts and following a written complaint to Customer Relations. of Automobiles PEUGEOT whose address appears under the “Contact us” tab, he has the possibility of contacting, free of charge, a mediator registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in accordance with article L.615-1 of the Consumer Code, as follows:
• using the form available on the website mediationcmfm.fr
• by post to the following address: Médiation Cmfm, 19 avenue d’Italie - 75013 PARIS
The consumer client remains free to accept or refuse recourse to mediation and, in the event of recourse to mediation, each party is free to accept or refuse the solution proposed by the mediator.
In the absence of an amicable agreement, recourse to mediation or acceptance by the parties of the solution proposed by the mediator, the dispute between a consumer customer will be brought before the court according to the rules of common law.
In the event of a dispute between the PEUGEOT Automobile Brand and a commercial customer that is not resolved amicably, referral to a mediator will not be possible and only the courts on which their head office depends will have jurisdiction. This new procedure results from the transposition, since January 1, 2016, of the European directive relating to the extrajudicial resolution of consumer disputes which requires the professional to offer its consumer clients a free mediation procedure accessible by mail or online on the internet.
For more information, we invite you to consult the Médiation CMFM website available by clicking on the following link: www.mediationcmfm.fr.
8. ACCESS TO ELEMENTS
The elements of the Site are accessible via the Internet.
All costs relating to access to the Elements, whether hardware, software or Internet access costs, are the responsibility of the User. The User is solely responsible for the proper functioning of his computer equipment as well as his access to the Internet.
The User declares to accept the characteristics and limits of the Internet and acknowledges having knowledge of the nature of the Internet network and, in particular, its technical performance, response times for consulting, querying or transferring information, risks of interruption and more generally the risks inherent to any connection and transmission on the Internet. AUTOMOBILES PEUGEOT implements all reasonable means at its disposal to ensure quality access to the Elements, it being specified that AUTOMOBILES PEUGEOT is not bound by any obligation of result to achieve this.
All costs relating to access to the Elements, whether hardware, software or Internet access costs, are the responsibility of the User. The User is solely responsible for the proper functioning of his computer equipment as well as his access to the Internet.
The User declares to accept the characteristics and limits of the Internet and acknowledges having knowledge of the nature of the Internet network and, in particular, its technical performance, response times for consulting, querying or transferring information, risks of interruption and more generally the risks inherent to any connection and transmission on the Internet. AUTOMOBILES PEUGEOT implements all reasonable means at its disposal to ensure quality access to the Elements, it being specified that AUTOMOBILES PEUGEOT is not bound by any obligation of result to achieve this.
9. USE OF THE SITE BY THE USER
- The User undertakes to comply with these Legal Notices and guarantees AUTOMOBILES PEUGEOT against any illicit, non-compliant and/or unauthorized use of the Elements.
Personal use of the Elements excludes exploitation for any other purpose. The User is prohibited in particular from any commercial or for-profit exploitation of all or part of the Elements.
The User undertakes to use the Site in accordance with national and international regulations, and in particular not to use it to display, download, send or transmit any content:
of a violent nature or likely to undermine the respect and dignity of the human person, equality between men and women, the protection of children and adolescents, in particular through the manufacture, transport and distribution of messages of a violent or pornographic nature or likely to harm human dignity;
which encourages the commission of crimes and misdemeanors;
which encourages the consumption of prohibited substances;
which causes or may cause discrimination, hatred, violence because of race, ethnicity or nation;
which is illegal, harmful, threatening, abusive, constitutive of harassment, defamatory, offensive, vulgar, obscene, threatening to the privacy of others or likely to offend the sensibilities of certain people;
who misleads other Users by usurping the name or company name of other people;
which infringes the rights of third parties such as, without this list being exhaustive, any manufacturing secret, professional secret, confidential information, trademark, patent and in general any industrial or intellectual property right or any other right relating to on protected information or content;
including, but not limited to, computer viruses or any other code or programs designed to interrupt, destroy or limit the functionality of any software, computer or telecommunications tool.
The User undertakes to:
regularly read the Legal Notices and respect them,
not collect and store personal data relating to other Users,
not harass in any way whatsoever one or more other Users,
not hinder or disrupt the operation of the Site.
10. ACCESS RESTRICTION
In the event of a breach by the User of these Legal Notices, access to the Site will be automatically blocked, without prejudice to any legal action which could be brought by AUTOMOBILES PEUGEOT and any damages which could be claimed from the 'User.
11. HYPERTEXT LINKS
All sites having a link with the Site (a hypertext link targeting this Site or established from it, such as Mister Auto), are not under the control of AUTOMOBILES PEUGEOT.
AUTOMOBILES PEUGEOT therefore assumes no responsibility for the availability of these sites, their content, advertising, products or services available on or from these sites.
The User is solely responsible for their use.
AUTOMOBILES PEUGEOT therefore assumes no responsibility for the availability of these sites, their content, advertising, products or services available on or from these sites.
The User is solely responsible for their use.
12. INTELLECTUAL PROPERTY RIGHTS
The User of the Site is informed that the Elements:
a) are protected by copyright legislation: this may particularly be the case for photographs, articles, drawings, animated sequences, etc.
b) and/or are protected by legislation on designs and models: these are in particular the vehicle models appearing on the Site;
c) are protected by trademark legislation: these are in particular the “PEUGEOT” brand, the “complete stylized lion” brand (representing the AUTOMOBILES PEUGEOT logo) and the brands of vehicle models appearing on the site.
The Elements thus protected are the property of AUTOMOBILES PEUGEOT or third parties having authorized AUTOMOBILES PEUGEOT to exploit them.
Consequently, any reproduction, use, representation, adaptation, modification, incorporation, translation, marketing, partial or complete, by any process and on any medium whatsoever (paper, digital, etc.), of any of the Elements is prohibited without the prior written authorization of AUTOMOBILES PEUGEOT apart from the exceptions referred to in article L 122.5 of the Intellectual Property Code, under penalty of constituting an offense of counterfeiting of copyright and/or designs and models and/or trademark, punishable by the criminal and civil penalties provided for by the applicable legislation in this area.
a) are protected by copyright legislation: this may particularly be the case for photographs, articles, drawings, animated sequences, etc.
b) and/or are protected by legislation on designs and models: these are in particular the vehicle models appearing on the Site;
c) are protected by trademark legislation: these are in particular the “PEUGEOT” brand, the “complete stylized lion” brand (representing the AUTOMOBILES PEUGEOT logo) and the brands of vehicle models appearing on the site.
The Elements thus protected are the property of AUTOMOBILES PEUGEOT or third parties having authorized AUTOMOBILES PEUGEOT to exploit them.
Consequently, any reproduction, use, representation, adaptation, modification, incorporation, translation, marketing, partial or complete, by any process and on any medium whatsoever (paper, digital, etc.), of any of the Elements is prohibited without the prior written authorization of AUTOMOBILES PEUGEOT apart from the exceptions referred to in article L 122.5 of the Intellectual Property Code, under penalty of constituting an offense of counterfeiting of copyright and/or designs and models and/or trademark, punishable by the criminal and civil penalties provided for by the applicable legislation in this area.
13. GUARANTEES
The User undertakes to guarantee AUTOMOBILES PEUGEOT against any action which may be taken against it, or any complaint filed against it, by a third party, due to the use of the Site by the User in conditions which would not be in accordance with these Legal Notices. This guarantee covers any sum that AUTOMOBILES PEUGEOT would be required to pay for any reason whatsoever, including attorney's fees and court costs recognized or awarded.
Use of the Site is not accompanied by any guarantee whatsoever. AUTOMOBILES PEUGEOT grants no guarantee, express or implicit, as to the use of the Site by the User and in particular as to the availability, timeliness, current, reliable and useful nature of the Site and the Elements.
Likewise AUTOMOBILES PEUGEOT does not guarantee that the Elements comply with the User’s expectations.
Use of the Site is not accompanied by any guarantee whatsoever. AUTOMOBILES PEUGEOT grants no guarantee, express or implicit, as to the use of the Site by the User and in particular as to the availability, timeliness, current, reliable and useful nature of the Site and the Elements.
Likewise AUTOMOBILES PEUGEOT does not guarantee that the Elements comply with the User’s expectations.
14. USER RESPONSIBILITY
The User is solely responsible for his use of the Site and the Elements. The User is responsible for any damage that AUTOMOBILES PEUGEOT may suffer due to use of the Site and the Elements that does not comply with the laws and/or regulations and/or provisions in force.
15. LIABILITY OF PEUGEOT AUTOMOBILES
AUTOMOBILES PEUGEOT cannot be held liable for any reason whatsoever, and without this list being exhaustive, in the event of modification, suspension or interruption of the Site and/or access to the Elements.
AUTOMOBILES PEUGEOT cannot under any circumstances be held responsible for the reliability of data transmission, access times, or any access restrictions on the Internet or the networks connected to it. AUTOMOBILES PEUGEOT cannot be held liable in the event of interruption of access networks to the Elements, total or partial unavailability of the Elements resulting in particular from the telecommunications operator, in the event of a transmission error or problem linked to the security of transmissions, in the event of failure of the User's receiving equipment or telephone line.
AUTOMOBILES PEUGEOT may have to interrupt access to the Elements for maintenance reasons. This interruption will be notified by means of a warning appearing on the home page of the Site or by any other means. This interruption cannot in any way engage the liability of AUTOMOBILES PEUGEOT and does not entitle you to any compensation.
Under no circumstances can AUTOMOBILES PEUGEOT be held liable in the event of direct or indirect damage, such as, in particular, material, commercial, moral and financial damage, including any loss of profits, loss of data or programs, having as cause, origin or basis, the use of the Site and/or the Elements.
In the event that a Peugeot point of sale sends a commercial offer to the Internet user's personal space, this point of sale is solely responsible for this offer, Automobiles Peugeot cannot under any circumstances be held liable in this regard. .
AUTOMOBILES PEUGEOT cannot under any circumstances be held responsible for the reliability of data transmission, access times, or any access restrictions on the Internet or the networks connected to it. AUTOMOBILES PEUGEOT cannot be held liable in the event of interruption of access networks to the Elements, total or partial unavailability of the Elements resulting in particular from the telecommunications operator, in the event of a transmission error or problem linked to the security of transmissions, in the event of failure of the User's receiving equipment or telephone line.
AUTOMOBILES PEUGEOT may have to interrupt access to the Elements for maintenance reasons. This interruption will be notified by means of a warning appearing on the home page of the Site or by any other means. This interruption cannot in any way engage the liability of AUTOMOBILES PEUGEOT and does not entitle you to any compensation.
Under no circumstances can AUTOMOBILES PEUGEOT be held liable in the event of direct or indirect damage, such as, in particular, material, commercial, moral and financial damage, including any loss of profits, loss of data or programs, having as cause, origin or basis, the use of the Site and/or the Elements.
In the event that a Peugeot point of sale sends a commercial offer to the Internet user's personal space, this point of sale is solely responsible for this offer, Automobiles Peugeot cannot under any circumstances be held liable in this regard. .
16. INFORMATIONS RELATIVES AUX PRODUITS & SERVICE
The Elements appearing on the pages of the Site are based on the technical characteristics current at the time of putting online or updating the various pages of the site.
The products presented on this site are those distributed in mainland France (excluding Corsica). They may vary from country to country or may not be available in all countries worldwide.
In any case, the Elements contained on this Site are general information and have no contractual value.
In addition, all prices indicated are maximum recommended retail prices.
The products presented on this site are those distributed in mainland France (excluding Corsica). They may vary from country to country or may not be available in all countries worldwide.
In any case, the Elements contained on this Site are general information and have no contractual value.
In addition, all prices indicated are maximum recommended retail prices.
17. PASSWORD MANAGEMENT
AUTOMOBILES PEUGEOT makes available to the User, on the Site, various spaces allowing them to have access to privileged services. To obtain access to these spaces, the User must enter their username and password. This password is strictly personal and the User must ensure its confidentiality. As such, the User is responsible for any use of this password and AUTOMOBILES PEUGEOT cannot under any circumstances be held responsible for any loss or damage caused by the use of these spaces and/or this password. The User must inform AUTOMOBILES PEUGEOT of any fraudulent use of their password or space and log out after each consultation of the Site.
18. UPDATE
Peugeot reserves the right to modify and update, without notice, these General Conditions and all elements, products or services presented on the site.
All of these modifications are binding on Internet users who must consult these General Conditions each time they connect.
19. FINANCING INFORMATION
All financing offers made on the site www.peugeot.fr are subject to acceptance of the file by CREDIPAR, a limited company under French law with capital of 138,517,008 Euros, 12 avenue André Malraux, 92300 LEVALLOIS PERRET, RCS Nanterre 317,425,981.
The offers and scales may be subject to conditions and depend in all cases on the approval of the file by CREDIPAR, the elements appearing on the site are not contractual and your registration on it does not constitute an offer of financing.
Only your acceptance, by your signature, of a prior financing offer and the provision, to the member of the PEUGEOT network with whom you are in contact, of the requested supporting documents concerning your identity and your financial situation, will allow CREDIPAR to approve or not your request.
CREDIPAR cannot be held responsible under any circumstances if the offers made on the site www.peugeot.fr were to change.
All of these modifications are binding on Internet users who must consult these General Conditions each time they connect.
19. FINANCING INFORMATION
All financing offers made on the site www.peugeot.fr are subject to acceptance of the file by CREDIPAR, a limited company under French law with capital of 138,517,008 Euros, 12 avenue André Malraux, 92300 LEVALLOIS PERRET, RCS Nanterre 317,425,981.
The offers and scales may be subject to conditions and depend in all cases on the approval of the file by CREDIPAR, the elements appearing on the site are not contractual and your registration on it does not constitute an offer of financing.
Only your acceptance, by your signature, of a prior financing offer and the provision, to the member of the PEUGEOT network with whom you are in contact, of the requested supporting documents concerning your identity and your financial situation, will allow CREDIPAR to approve or not your request.
CREDIPAR cannot be held responsible under any circumstances if the offers made on the site www.peugeot.fr were to change.
19. FINANCING INFORMATION
All financing offers made on the site www.peugeot.fr are subject to acceptance of the file by CREDIPAR, a limited company under French law with capital of 138,517,008 Euros, 9 rue Henri Barbusse 92230 GENNEVILLIERS, RCS Nanterre 317 425 981.
The offers and scales may be subject to conditions and depend in all cases on the approval of the file by CREDIPAR, the elements appearing on the site are not contractual and your registration on it does not constitute an offer of financing.
Only your acceptance, by your signature, of a prior financing offer and the provision, to the member of the PEUGEOT network with whom you are in contact, of the requested supporting documents concerning your identity and your financial situation, will allow CREDIPAR to approve or not your request.
CREDIPAR cannot be held responsible under any circumstances if the offers made on the site www.peugeot.fr were to change.
The offers and scales may be subject to conditions and depend in all cases on the approval of the file by CREDIPAR, the elements appearing on the site are not contractual and your registration on it does not constitute an offer of financing.
Only your acceptance, by your signature, of a prior financing offer and the provision, to the member of the PEUGEOT network with whom you are in contact, of the requested supporting documents concerning your identity and your financial situation, will allow CREDIPAR to approve or not your request.
CREDIPAR cannot be held responsible under any circumstances if the offers made on the site www.peugeot.fr were to change.
20. DIVERS
If any of the clauses are held to be null and void, it will be deemed unwritten and will not result in the nullity of the other clauses. The failure of AUTOMOBILES PEUGEOT to exercise any of the rights resulting from this User Notice does not constitute a waiver of these rights.
21. APPLICABLE LAW
The Site and these Legal Notices are subject to French law.
Any dispute which arises concerning the interpretation and/or execution of these Legal Notices must be the subject of an attempt at amicable settlement.
In the absence of an amicable settlement, the dispute will be submitted to the competent Paris courts.
Any dispute which arises concerning the interpretation and/or execution of these Legal Notices must be the subject of an attempt at amicable settlement.
In the absence of an amicable settlement, the dispute will be submitted to the competent Paris courts.
22. PRIVACY STATEMENT
For more information regarding Peugeot, your rights and how we collect and process your personal data, please read our privacy policy.